Management Science Letters (Sep 2012)

A survey for assessing university performance

  • Hosseinali Bahramzadeh,
  • Baratali Monfaredi raz,
  • Soheila Khosroabadi

Journal volume & issue
Vol. 2, no. 8
pp. 3061 – 3066

Abstract

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One of the popular methods to increase the performance of educational services such as public or private universities is to make performance measurement. The people who work for an organization are normally considered as the best people to judge about the performance of a workplace since they know most existing weakness points in their workplace. The proposed study of this paper looks into a university performance in three inside, process and outside's perspectives. We design and distribute a questionnaire among 69 university professors and 295 students. In this survey, we ask them how they evaluate university in terms of different criteria such as educational and research facilities, etc. The results of our survey indicate that the university is not in good condition in terms of research activities but it has maintained good condition in terms of other perspectives such as educational, infrastructure, etc.

Keywords