PERANAN KOMUNIKASI INTERPERSONAL DALAM MANAJEMEN KONFLIK PADA PASANGAN SUAMI DAN ISTRI YANG SAMA-SAMA BEKERJA

Abstract

This article examines the conflict management strategies applied by couples and wives who work together in resolving conflicts. The study aims to find out what conflict management strategies are often done by couples and wives who work together in resolving conflicts. This study used a qualitative approach with the types of descriptive research as well as case study methods and data collection conducted through interviews with informant. The results showed that the problem of employment could be the cause of conflict as experienced by each spouse husband and wife who became informant in this study. The conflicting double role of working women in the form of work-family conflict is the conflict that arises due to the responsibilities of the work that interfere with the responsibility of the family. Family-work conflict, which is the conflict that arises because the responsibility of the family disrupts the responsibility of the work. Conflicts that occur in couples and wives alike work, that is, there is a sense of dissatisfaction and unfulfilled expectations, lack of communication, lack of time, and understanding of the spouse. The conflict management strategy used is force and talk strategies that means communicating with interpersonal effectively and openly with a partner.