Achieving sustainable tourism with dynamic capabilities and resilience factors: A post disaster perspective case of the tourism industry in Saudi Arabia

Abstract

In this research, we aim to define and analyze dynamic capabilities (DCs) for organizational resilience (OR) to achieve sustainability in the tourism industry (SST) in Saudi Arabia. In fact, we admit that resilience is the foundation for the development of sustainability based on different factors and capabilities. After debating the concept of DC for resilience and its dimensions, an integrative model of resilience, sustainability, factors and DCs was developed and tested to identify the joined effect of these factors. The research adopted a quantitative research design and the survey method to collect data. Structural equation modeling was selected for data analysis. Through a dataset of 200 respondents, results indicated the four main components of DC significantly affect OR by a mediating effect and moderate the relationship between OR and sustainable tourism. The mediating effect confirmed here is still related to only three resilience factors: resilience network, organizational factors and individual factors. Managerial and theoretical implications are also discussed at the end of this paper. The research model defined and tested can be considered as a critical pathway for resilience on tourism industry in Saudi Arabia after crisis caused by COVID-19 pandemic.

Keywords

• organizational resilience
• dynamic capabilities for resilience
• sustainable tourism
• integrative approach
• structural equation model