INTEGRATION OF ARTIFICIAL INTELLIGENCE IN HOTEL SERVICES: TRENDS AND DEVELOPMENTS (THE ISRAELI CASE)

Abstract

The integration of artificial intelligence in hotel services is an important and rapidly developing field. The article “Integration of Artificial Intelligence in Hotel Services: Trends and Developments” explores the current possibilities and trends in utilizing advanced artificial intelligence technologies in the hotel industry. The article discusses the use of smart algorithms for data analysis, the implementation of robots and smart technologies to enhance guest experiences, the utilization of support systems and personalized self-service, and the improvement of management and operational processes in hotels. It presents examples and research from the industry that demonstrate the benefits of leveraging AI and machine learning in hotel services and offers scenarios and tools for successful implementation of this advanced technology in the field. The article provides an in-depth and up-to-date insight into the use of artificial intelligence in the hotel industry and offers ideas and recommendations for experts and businesses in the field to effectively implement this technology in hotel operations.

Keywords

• artificial intelligence
• hotel services
• trends
• developments
• guest experience