Performance improvement tool for Thai make–to–order manufacturing

Abstract

This paper presents a framework to improve a performance of shop floor control for Thai make-to-order (MTO) smalland medium enterprises (SMEs). Integrated definition for function modeling is exploited to explore activities and relate ofcomponents. In-depth interview with experts and practitioners in the case study is provided useful information. The empiricalstudy is evaluated to suit for using the finalized SHEN model as a benchmark. Factor analysis is performed to find simplifiedinformation from variables. The data are collected from experience respondents by using a designed questionnaire. Eachobserved variable is assigned to test validity and reliability by factor loading and Cronbach’s alpha, respectively. The resultsshow that finalized SHEN can use as a performance improvement tool for Thai MTO SMEs. For example principle 11 is tested.Each observed variable has covariance value between 0.380-0.873. The value of reliability Cronbach’s alpha for this factoris shown 0.869. Based on the scree plot, it is asserted that 5 observed variables are correctly formed in the same principle.

Keywords

• Thai small and medium enterprises
• SHEN model
• integrated definition for function modeling
• factor analysis