Journal of Healthcare Leadership (Nov 2023)

Pediatric Faculty Engagement and Associated Areas of Worklife After a COVID19 Surge

  • Uong AM,
  • Cabana MD,
  • Serwint JR,
  • Bernstein CA,
  • Schulte EE

Journal volume & issue
Vol. Volume 15
pp. 375 – 383

Abstract

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Audrey M Uong,1 Michael D Cabana,1 Janet R Serwint,2 Carol A Bernstein,3 Elaine E Schulte1 1Department of Pediatrics, Children’s Hospital at Montefiore/Albert Einstein College of Medicine, Bronx, NY, USA; 2Department of Pediatrics, Johns Hopkins University School of Medicine, Baltimore, MD, USA; 3Department of Psychiatry, Montefiore Medical Center/Albert Einstein College of Medicine, Bronx, NY, USACorrespondence: Audrey M Uong, Department of Pediatrics, Children’s Hospital at Montefiore, 3411 Wayne Ave, Bronx, NY, 10467, USA, Tel +1 718 741-2282, Fax +1 718 920-6506, Email [email protected]: Healthcare organizations strive to increase physician engagement and decrease attrition. However, little is known about which specific worklife areas may be targeted to improve physician engagement or retention, especially after stressful events such as a COVID19 surge. Our objective was to identify demographic characteristics and worklife areas most associated with increased physician engagement and decreased intent to leave in pediatric faculty.Patients and Methods: In September 2020, we conducted a cross-sectional survey of faculty at an academic, tertiary-care children’s hospital. A convenience and voluntary sampling approach was used. The survey included demographics, Maslach Burnout Index-Human Services Survey (MBI-HSS) and the Areas of Worklife Survey (AWS). The MBI-HSS was used to measure faculty engagement. The AWS measures satisfaction with six worklife areas (workload, control, reward, fairness, community, values). We used bivariate analyses to examine relationships between worklife areas and engagement and between worklife areas and intent to leave. We included multivariate logistic regression models to examine worklife areas most associated with increased work engagement and decreased intent to leave.Results: Our response rate was 41% (113/274 participants). In bivariate analysis, engaged faculty reported higher satisfaction in all worklife areas. In multivariate analyses, positive perceptions of workload (odds ratio (OR) 2.83; 95% confidence interval (CI), 1.2– 6.9), control (OR, 3.24; 95% CI 1.4– 7.3), and community (OR, 6.07; 95% CI 1.9– 18.7) were associated with engagement. Positive perceptions of values (OR, 0.07; 95% CI 0.02– 0.32) and community (OR, 0.19; 95% CI 0.05– 0.78) were negatively associated with intent to leave.Conclusion: We found that positive perceptions of workload, control, and community were most associated with engagement. Alignment of values and increased sense of community were associated with decreased intent to leave. Our findings suggest specific worklife areas may be targeted to increase faculty engagement and retention.Plain Language Summary: Physician engagement and retention are growing concerns for healthcare organizations. We conducted a cross-sectional survey of pediatric faculty after a COVID19 surge in 2020 to examine whether there are worklife areas highly associated with physician engagement and decreased intent to leave their current practice. We found that respondents with high positive perceptions of their workload, autonomy and community in their workplace were more likely to be engaged, and that respondents who felt that their values aligned with their organization’s values and felt a positive sense of community were less likely to report intent to leave the organization. Prioritizing improvements in physician workload, autonomy, and community, and recruiting physicians with similar values may be an effective strategy for organizations who desire to increase physician engagement and retention.Keywords: physician burnout, workforce, physician well-being

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