Stakeholders Analysis: A new field of research in tourism

Abstract

This article attempts to make a bibliography on works about the stakeholder analysis and identify possible research topics in tourism. The survey was conducted in January 2010, using the base of science web of references, organized according to their impact factor of publication, focusing on the theme stakeholder analysis, which found 1,296 articles from 200 of these were selected most relevant (by impact factor), which was made a preliminary analysis of its contents and addressed effectively separated those theoretical aspects of stakeholder analysis, making a list of 51 articles. In relation to its central theme, rose: Environment (13) Social Networking (8), Decision Making, (9) Public Policy (6), Project Management (4) and Literature Review (11). Predominates in these articles the qualitative approach with 42 (82%). There is growing interest on the use of thematic analysis of stakeholders, from 2005 the frequency of publication of these articles have been stepped up (39 articles), demonstrating the potential and maturity of the theory. He also noted that there are different theoretical approaches to stakeholder analysis that can be exploited in research on tourism, and found five articles addressing the topic.

Keywords

• Stakeholders Analysis
• Stakeholders no Turismo
• Teoria de Stakeholders
• Turismo
• Estratégia.