Presenting a Semi-quantitative Model Based on the Resiliency Engineering Management Commitment Index in Assessing the Level of Preparedness Against Emergency Situations of Hospitals in a Fuzzy Environment (Case Study: Selected Faraja Hospitals in 2021)

Abstract

Background and Objective: The main index in resilience engineering is the management commitment index. This study implemented a semi-quantitative risk assessment method based on the fuzzy hierarchical analysis method for the management commitment index to evaluate the resilience level of two selected hospitals. Materials and Methods: First, evaluation tools were designed, and their validity was determined. They included a 17-question hierarchical analysis questionnaire, a four-question management commitment risk assessment form, and a two-question integrated management commitment risk assessment form with safety, health, and environment. They were then distributed at Al-Ghadir Hospital in Tabriz and Khatam Al-Anbia Hospital in Bandar Abbas (affiliated with Faraja) and analyzed with relevant statistical methods. Results: The evaluation of the fuzzy hierarchical analysis questionnaire showed that the level of resilience had increased from 15.25 in 2018 to 36.37 in 2019. Additionally, the levels of social readiness, sharing, and resilience risk were 0.97, 0.17, and 0.03 in Al-Ghadir Hospital and 0.96, 0.11, and 0.04 in Khatam Al-Anbia Hospital, respectively. Moreover, the cumulative readiness value of management commitment based on safety, health, and environment in these two hospitals was 0.81 and 0.74, respectively. Conclusion: Based on the results, it is suggested that the selected hospitals focus on the effective parameters introduced in the evaluation tools of this study to increase their resilience level.

Keywords

• crisis management
• management commitment
• resilience engineering
• risk assessment