Communication Technologies and the public service: Is it the case of citizens inclusion in the public service standard in Albania?

Abstract

Somalia has been one of the UN member countries who lingers from the presence of terrorist groups in its territory, that exert tremendous influence in the daily life of its society and economy. Al Shabaab is well known in the horn of Africa, particularly in Somalia, for its terrorist training and strong affiliation with other terrorist groups in Nigeria and Al-Qaeda. The Harakat Shabaab Al Mujahidin, also known as Al-Shabaab. has completely controlled the central and southern part of Somalia including some of its important sea ports, which are vital for the country’s economy. Although Ethiopian and Somali military forces attempted to rout the group in a two week war between December 2006 and January 2007, Al Shabaab, with its 14,500 militants, still continues to maintain control over strategic locations, not only in Somalia, but also throughout the horn of Africa. The paper delves into the recent events and attacks either undertaken or influenced by Al-Shabaab, including a snap shot of its threat to humanitarian aid personnel as well as the Africa Union troops who are desperately trying to lower the intensity of conflict along the Somalia Kenya border area and Al-Shabaab’s actions to secure financial resources.

Keywords

• public service
• communication processes
• citizen inclusion
• information tecnologies