Smart Urban Management Strategies: An Approach to Improve Urban Productivity Management

Abstract

Today, the optimal way of managing cities is the application of the productivity management system as cities undergo physical expansion under the influence of management forces and processes. Controlling the growth and development of cities in terms of physical and population requires an organized efficient management that can organize all the effective factors and elements in the city administration in a favorable way to meet the needs of the citizens. Cities are considered as a source of development and productivity management has a very important and decisive role in the process of city development and the improvement of urban settlements. In this research, the components of the smart city and its relationship with productivity management in the metropolis of Tabriz have been investigated. The statistical population of the research included the municipality of ten districts of Tabriz and people living in the areas of Tabriz municipality in 1400. A total of 120 people (80 men and 40 women) were interviewed; the majority of the respondents were men (67 percent), and the data collection tool included a questionnaire. The findings of the research were based on AHP and TOPSIS analysis. The results revealed that regions 7, 5 and 10 are not in a good state in terms of smart productivity management and need reconsidering the productivity management system, the infrastructure of strategic management, as well as training human resources, service staff and operators for the establishment of electronic municipality in Tabriz municipality.

Keywords

• productivity management
• intelligent productivity management
• management