The Importance of Communication during the Hiring Process as a Part of Global Recruitment Strategy

Abstract

Research background: Human resources are known as one of the key factors. Every enterprise can address many candidates with the right abilities, knowledge, and skills within a quality hiring process and thus achieve sufficient performance in a globally competitive environment and its constant changes. The quality of the hiring process depends on the correct choice of the method of communication during its implementation. Purpose of the article: The aim of this paper is to empirically test whether there is a statistically significant relationship between the level of management of the occupied job position and the way of communication of the personnel department and the candidate. Methods: The input data, which were needed to test the hypothesis, were collected through a questionnaire survey conducted in the enterprise. Before testing the hypothesis, it was necessary to create a contingency table and then perform a chi-square test, which confirmed the existence of a relationship between the two monitored variables. The strength of the dependence was tested using the Cramer's V contingency coefficient and included a test of its statistical significance, too. Findings & Value added: The contingency coefficient reached the value of 0.542, and, arguably, there is a medium dependence between the level of management of the occupied position and the way of communication of the personnel department and the candidate. It can be said that the contingency coefficient is statistically significant because the P-value is less than the significance level.

Keywords

• human resources management
• hiring process
• communication
• contingency coefficient