Zarządzanie współtworzeniem wartości w mediach – od łańcucha do konstelacji

Abstract

The new challenge of previously passive recipients becoming actual users indicates the need for a change for media companies at the level of strategic management. The existing logic of value creation has become obsolete - product- and business-centric logic has been replaced with value creation as a result of network activity of the co-creators. At the same time, due to the erosion of boundaries of media companies, it is becoming necessary to coordinate management of relationship with the users as a part of the so-called constellation of users’ network. Those changes have evolutionary characteristics – new trends are accompanied by the previous ones – so the traditional identification and meeting customer needs to be unified with identifying and providing the users with their most desired activities. The main purpose of this article is to show that modern media companies are facing the challenge of accepting and proper utilization of non-hierarchical network relationship with their users – they also have to take strategic objectives into account – and configuring them in a way which would allow them to co-create the common value in the biggest and the most desirable dimension.

Keywords

• co-creation of value
• media management
• media chain
• constellations