Observance amount components of Six Sigma in Medical Sciences Library, University of Tehran, Shiraz, Isfahan from the perspective of librarian

Abstract

Introduction: Application of six sigma in library management provides quality services to the users by which the satisfaction of users can be achieved with the help of providing better and improved new services in the library This research aimed to investigate the Observance amount components of Six Sigma in Medical Sciences Library, University of Tehran, Shiraz, Isfahan from the perspective of librarian. Methods: This was a descriptive- analytical survey in which a questionnaire was used for data collection. The study population consisted of 210 librarians of Tehran, Shiraz and Isfahan University of Medical Sciences Bachelor's degree or higher in librarianship in 2012-2013. 147 questionnaires were returned. This research was analyzed using descriptive (number and percentage) and inferential statistics (one-sample t test for hypotheses) with soft SPSS software was used. For verifying the face validity of questionnaire, it was given to other professors of Management and Information Sciences and knowledge and their suggestions were applied and the reliability of the questionnaire was also estimated 83% using Cronbach’s Alpha. Results: In comparison to the average of six sigma in the library community, the average scale of one percent (p<0.01) there is a significant difference. This means that all variables of Six Sigma in Perspectives of Librarians i s significantly higher than desirable. Conclusion: Confirmed all the hypotheses of the study indicate that the librarians well understood the challenges in libraries and Six sigma as a new approach to meet their goals as efficiently. Keywords: Six Sigma; Libraries, Medical; librarians.