Knowledge management and social media: A scientometrics survey

Abstract

The purpose of this research is to study the role of the social media for knowledge sharing. The study presents a comprehensive review of the researches associated with the effect of knowledge management in social media. The study uses Scopus database as a primary search engine and covers 1858 of highly cited articles over the period 1994-2019. The records are statistically analyzed and categorized in terms of various criteria using an open source software package named R. The findings show that researches have grown exponentially during the recent years and the trend has continued at relatively stable rates. Based on the survey, knowledge management is the keyword which has carried the highest citations followed by social media and social networking. Among the most cited articles, papers published by researchers in United States have received the highest citations, followed by United Kingdom and China.

Keywords

• Social media
• Knowledge sharing
• Knowledge management
• Scientometrics
• Bibliometric
• Bibliometrix R-package