Universidade Federal de Santa Maria, Programa de Pós-Graduação em Administração Pública e Programa de Pós-Graduação em Gestão de Organizações Públicas, Santa Maria, RS, Brasil
Universidade Federal de Santa Maria, Programa de Pós-Graduação em Administração Pública e Programa de Pós-Graduação em Gestão de Organizações Públicas, Santa Maria, RS, Brasil
Universidade Federal de Santa Maria, Programa de Pós-Graduação em Administração Pública e Programa de Pós-Graduação em Gestão de Organizações Públicas, Santa Maria, RS, Brasil.
The objective of this work is to develop a self-assessment model by students and alumni of Graduate Courses. A survey was carried out with students and alumni at a Higher Education institution in southern Brazil, and a valid sample of 2037 respondents was obtained. A model was proposed considering the perceptions of students and alumni regarding the institution’s infrastructure, the course subjects, the course professors, the advisor’s and the administrative supports as antecedents and satisfaction as a result of the course assessment. The results showed that the student’s perception of the subjects and the professors are the dimensions that most impact the assessment of the course. Furthermore, student satisfaction with the course is positively influenced by their self-assessment.