E3S Web of Conferences (Jan 2024)

Enhancing service quality: Key approaches

  • Arabov Nurali,
  • Yekimov Sergey,
  • Utemuratova Gulnarakhan,
  • Khamidova Aziza,
  • Tukhliev Bakhtiyor,
  • Sultonov Sanjar

DOI
https://doi.org/10.1051/e3sconf/202453802005
Journal volume & issue
Vol. 538
p. 02005

Abstract

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This article explores the elements that enhance the resource quality of service enterprises, elevate labor potential, and improve the quality of services delivered to consumers. It delves into optimizing service processes to confer a competitive edge upon the company and enhance overall service quality.