Societal Impacts (Jun 2024)

Societal impacts of artificial intelligence: Ethical, legal, and governance issues

  • Yuzhou Qian,
  • Keng L. Siau,
  • Fiona F. Nah

Journal volume & issue
Vol. 3
p. 100040

Abstract

Read online

Artificial intelligence (AI) is quickly changing the way we work and the way we live. The emergence of ChatGPT has thrust AI, especially Generative AI, into the spotlight. The societal impact of AI is on most people's minds. This article presents several research projects on how AI impacts work and society. Three research works are discussed in this article. The first study develops a theoretical framework structuring the legal and ethical objectives that are needed and the means to achieve them. The second study concentrates on bias and discrimination issues embedded in AI applications. It focuses on enhancing the collaboration between AI users and AI systems to alleviate bias and discrimination issues. The third study focuses on the governance of AI, and the study will design and develop an integrated AI governance framework to help guide the design and development of AI applications and facilitate the evolutions and revolutions of ethical AI systems.

Keywords