Comparison of Nurses \'and Patients\' Viewpoints on the Quality of Nursing Care

Abstract

Introduction Using the views of nurses and patients and their participation in decision-making can provide more complete information about the quality of services. The purpose of this study was to compare nurses chr('39')and patientschr('39') viewpoints about the quality of nursing care. Materials and Methods In this descriptive-analytical study, 300 hospitalized patients and 100 nurses working in 22 Bahman Neyshabur teaching hospitals participated. Patients were selected through systematic random sampling and nurses were selected through the census. QUALPAC questionnaire was used for data collection. Descriptive statistics, Kruskal–Walli, and U-Mann-Whitney were used to analyze the collected data. Results The results of the present study show that the quality of nursing care from the viewpoint of nurses and patients is at a desirable level. Conclusion The present study shows that the quality of nursing care from the viewpoint of nurses and patients is at a desirable level.

Keywords

• quality of nursing care
• qualpac questionnaire
• nurses
• patients