مجلة بحوث الادارة والاقتصاد (Mar 2019)

The Electronic Payment as an Effective Way to Improve the Electronic Government Services: Electronic "Tasdeed" Technology in Kuwait as a Model

  • Lazhari Zouaouid,
  • Nafissa Hajej

DOI
https://doi.org/10.48100/merj.v1i1.20
Journal volume & issue
Vol. 1, no. 1
pp. 147 – 173

Abstract

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This study aimed to highlight the effectiveness of electronic payment in improving electronic government services, as an important tool that can raise the level of satisfaction of clients and businesses on the performance and quality of services by the government. The analytical descriptive approach was used in the study as the most appropriate to answer its problem, which is mainly focused on the contribution of the electronic payment method to improving e-government services, this topic was also dropped on the experience of the State of Kuwait through the project "Tasdeed" to push the government which represents the distinctive electronic payment of government fees and income through the provision of advanced electronic services to the government. The study reached a set of results, most notably that the government electronic payment system "Tasdeed" in Kuwait is an ambitious model that contributed effectively to the embodiment and establishment of e-government by improving and improving the services.

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