THE EFFECT OF BURNOUT, LEADERSHIP STYLE AND WORK CONFLICT ON CIVIL SERVANTS' PERFORMANCE IN SUB-DISTRICTS THROUGHOUT THE CITY OF MATARAM, INDONESIA

Abstract

This study aims to analyze and determine the significance of the effect of burnout, leadership style and work conflict on employee performance in sub-district throughout the city of Mataram. Burnout is a psychological term that describes depression and lethargy that is closely related to the output of one's performance. The type of research used is associative causal with the census method in determining the sample. The sample used in this study is the sub-district office staff in the City of Mataram, West Nusa Tenggara, as many as 92 employees. Methods of data collection in this study were interviews, documentation, and questionnaires. The data analysis technique used is PLS (Partial Least Square) analysis. The results showed that burnout had a positive and significant effect on performance, leadership style had a positive and significant effect on performance, and work conflict had a negative but not significant effect on performance.

Keywords

• Burnout
• leadership style
• work conflict
• performance