Method of Assessing the Logistics Process as Regards Information Flow Unreliability on the Example of a Container Terminal

Abstract

The reliability of logistics processes is most often considered in the context of the correct flow of materials. The information that accompanies the logistic flow is usually not considered a potential source of errors or disruptions to the correct operation of the logistic chain. The article presents literature studies in this field and presents a model for evaluating the logistics process, taking into account the quality of information. An example of process evaluation based on a container terminal was presented.

Keywords

• reliability
• logistic process
• information quality
• container terminal
• event tree analysis