Evidential-Reasoning-Type Multi-Attribute Large Group Decision-Making Method Based on Public Satisfaction

Abstract

To address public participation-oriented, large group decision-making problems with uncertain attribute weights, we propose a multi-attribute decision-making method considering public satisfaction. Firstly, a large group is organized to provide their opinions in the form of linguistic variables. Public opinions can be categorized into two types based on their content: one reflects the effectiveness of an alternative implementation and the other reflects the public expectations. Secondly, the two types of public opinions are sorted separately by linguistic variables. The evaluation of alternatives and the evaluation of expectations in different attributes are determined, both of which are expressed in the form of linguistic distributions. These two evaluations are then compared to determine the public satisfaction of the attributes in different alternatives. Thirdly, based on the deviation of public satisfaction in different attributes, a weight optimization model is constructed to determine the attribute weights. Fourthly, leveraging the interval credibility of attribute satisfaction for various alternatives, an evidential reasoning non-linear optimization model is established to obtain the comprehensive utility evaluation value for each alternative, which is used for ranking. Finally, a numerical example is employed to validate the feasibility and effectiveness of the proposed approach. According to the results of the numerical example, it can be concluded that the proposed approach can be effectively applied to large group decision-making problems that consider public satisfaction. Based on the comparison of methods, the proposed approach has certain advantages in reflecting public opinions and setting reference points, which can ensure the reliability of the decision results.

Keywords

• public satisfaction
• multi-attribute decision-making
• large group
• evidential reasoning