Limited waiting areas in outpatient clinics: an intervention to incorporate the effect of bridging times in blueprint schedules

• Rhode Bijlsma,
• Sander Dijkstra,
• Maarten Otten,
• Gréanne Leeftink,
• Bas Kamphorst,
• Angelique Olde Meierink,
• Anouk Heinen,
• Richard J Boucherie

Affiliations

Rhode Bijlsma

Department of Medical Oncology, University Medical Center Utrecht, Cancer Center, Utrecht, The Netherlands

Sander Dijkstra

Center for Healthcare Operations Improvement and Research (CHOIR), University of Twente, Enschede, Overijssel, The Netherlands

Maarten Otten

Center for Healthcare Operations Improvement and Research (CHOIR), University of Twente, Enschede, Overijssel, The Netherlands

Gréanne Leeftink

Center for Healthcare Operations Improvement and Research (CHOIR), University of Twente, Enschede, Overijssel, The Netherlands

Bas Kamphorst

Rhythm BV, Amsterdam, The Netherlands

Angelique Olde Meierink

University Medical Center Utrecht, Utrecht, The Netherlands

Anouk Heinen

Sint Maartenskliniek, Nijmegen, Gelderland, The Netherlands

Richard J Boucherie

Center for Healthcare Operations Improvement and Research (CHOIR), University of Twente, Enschede, Overijssel, The Netherlands