Implementacja systemu informacyjnego klasy ERP w mikro i małym przedsiębiorstwie (studium przypadku)

Abstract

This article studies the implementation of an ERP-class information system in three companies from the group of micro and small enterprises. In the first part the paper presents theoretical aspects of an ERP-class system and its position in comparison with other information systems in a company. Methodological aspects regarding leveraging of a use case for the study of the implementation process are also discussed. In the second part the article presents three studies showing motivations for implementing an ERP system, the results achieved through the implementation, main problems encountered in the implementation process and ways to resolve them.

Keywords

• micro-enterprise
• small enterprise
• case study
• ERP-class information system