Quality of the electric energy service in the rural sector of the city of Azogues

Abstract

The objective of the research is to analyze the quality of the electric power service in the rural sector of the city of Azogues - Ecuador. It was methodologically based on the description of the events as they occur in reality, therefore, a descriptive type with a non-experimental field design was developed. The organization can benefit from favorable procedures to improve quality, since these facilitate adequate decision-making, without the need for a large investment, eliminating processes that are not precise in the company. The lack of maintenance by the technical team in the different rural parishes of the city of Azogues, this is not well seen by users who reside in said sector, since they have unforeseen power cuts in the residential sector and damage to electrical appliances. They are frequent as reported by respondents.

Keywords

• electricidad
• servicio de utilidad pública
• calidad de vida
• inversión.