International Journal of Industrial Engineering and Production Research (Sep 2010)

Knowledge Flows Automation and Designing a Knowledge Management Framework for Educational Organizations

Journal volume & issue
Vol. 21, no. 3
pp. 155 – 162

Abstract

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One of an important factor in the success of organizations is the efficiency of knowledge flow. The knowledge flow is a comprehensive concept and in recent studies of organizational analysis broadly considered in the areas of strategic management, organizational analysis and economics. In this paper, we consider knowledge flows from an Information Technology (IT) viewpoint. We usually have two sets of technological challenges that prevent the knowledge flow efficiency in the organizations: the passive kind of present knowledge management technologies and the information excess problem. To get the efficient flow of knowledge, we need high exactness recommender systems and dynamic knowledge management technologies that automate knowledge transportation and permit the management and control of knowledge flow . In this paper, we combine and make upon the information management systems and workflows presented in literature to generate technologies that address the serious gap between current knowledge management systems. Also, we propose a knowledge management framework for educational organizations and use this framework in a real situation and analyze the results. The weakness of knowledge flow infrastructure is one of the most important barriers to knowledge sharing through an organization. The proposed technology in this paper provides a new generation of knowledge management systems that will permit the efficient flow of knowledge and conquest to the technological constraints in knowledge sharing across an organization .

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