Communication Skills And Empathy Levels: The Case Of Health Department Students

Abstract

Abstract: Background/Aims:This study was carried out in cross-sectional and analytical type to evaluate empathic tendency and communication skills in nursing and midwifery students. Methods: The sampling of the study consisted of 574 students. An information form, the Communication Skills Assessment Scale, and the Empathic Tendency Scale were used to collect the study data. Results:The mean score for empathic tendency was found to be 70.0±8.7, while it was 102.7±9.9 for Communication Skills Assessment Scale. The relationship between the scores related to the two scales was determined to be positively significant (p lt;0.05). The demographic variables (age, gender, marital status) were observed to have no effect on the mean scores for empathic tendency and Communication Skills Assessment Scale (p gt;0.05). No significant difference was found between the scores obtained from the scales by the midwifery and nursing students (p gt; 0.05). There was no significant difference between the mean Empathic Tendency Scale scores and years of nursing students (p gt; 0.05). On the other hand, the difference between the scale scores in both scales for students who were satisfied, partly satisfied, and not satisfied with their profession was significant (p lt;0.01).Conclusions: In conclusion, the empathic tendency and communication skill scores of the students were found to be at a moderate level.

Keywords

• communication skills
• empathy
• empathic tendency
• health school
• midwifery
• nursing
• i̇letişim becerileri
• empati
• empatik eğitim
• sağlık okulu
• ebelik
• hemşirelik