African Journal of Hospitality, Tourism and Leisure (May 2018)
Problems faced by tourists/ travellers while travelling in India
Abstract
Tourism is mainly associated with movement of people from one place to another, but just like other industries, the tourism and hospitality sector helps in inter alia, the critically needed generation of foreign exchange, employment opportunity provision and, infrastructural development. A country like India with its huge diversified culture, varied customs, traditions and a large number of tourist destinations in different regions, depends predominantly upon the tourism industry for overall development. The government of the country understands the importance of tourists, so in order to boost the tourist arrivals numbers, it has taken various steps to support industry which are not in the scope of this article. Still, there are various problems which are faced by tourists/ travellers while travelling through the different destinations in the country. Through this paper the researchers want to examine the various problems faced by the tourist/ travellers to India. The methodology employed was to collect responses from a convenience sample of respondents based on a structured questionnaire. This helped in identifying the basic needs of the tourist related to their comfort and safety while they were travelling through India. The participating respondents freely provided their different responses, which were further technically analysed in an attempt to find the various problems faced by them which could be generalised to other travellers. For future prospective research, this paper provides an opportunity for the later researchers to examine the various regionally found problems faced by travellers traversing the entire country.
