OPPORTUNITIES FOR DEVELOPMENT OF ELECTRONIC SERVICES IN BULGARIA

Abstract

Purpose. Electronic services are one of the essential components of e-government building and the achievement of digital administration. The main objective of the present study is based on the available empirical data to analyze the main problems, challenges and opportunities for improving and expanding the electronic services in the Republic of Bulgaria. This is an important prerequisite for creating a digital administration, which is a strategic goal. Methods. To achieve this goal, different scientific and statistical methods are applied to available empirical data. Results. The results of the development of this problem are in the direction of clarifying additional aspects of electronic services and the possibilities for their improvement. Conclusions. The analytical part of the study is aimed at formulating key findings and defining leading trends in the field of digital administration.

Keywords

• e-services
• e-government
• digital administration