The Impact of the Employees’ Perception from the Educational Institutions in the Process of Organizational Change and the Implications of the Change on the Performance of the Organization

Abstract

In this age of extraordinary change, educational organizations, school systems, educational institutions are under the pressure of change. To determine the impact of the perception of employees of educational institutions on the process of organizational change and the implications of this complex process on the performance of the organization, the authors administered a questionnaire in state and private institutions, both qualitative and quantitative approaches were adopted. The results were analyzed using descriptive and inferential statistics (frequency analysis, correlative analysis, analysis of the degree of association between variables, multiple regression, analysis of artificial neural networks, modeling of structural equations). Based on a rich review of the literature, survey results and interpretation of these results through the concepts of change and organizational performance management, the study explored the change process, change needs analysis, quality improvement tools in the change process, and the influences of these variables on individual and organizational performance.

Keywords

• employees’ perception
• educational institutions
• organizational change
• change process