Examining the Role of Knowledge Management in Assessing Priorities for Human Resources

Abstract

In this study, staffing levels (general employees, key employees, senior management), according to the following criteria areas of knowledge management, five areas of knowledge management (data, information, knowledge, wisdom, employees or personnel) using fuzzy hierarchical analysis to maximize knowledge management in project-orientation companies (Pars Aviation Development Investment Company (PADICO), Septa Management Engineers Consulting and AVA BEHBOOD engineering Services Company) have been prioritized. Methodology: FHAP hierarchical analysis method was used to analyze the data. The fuzzy analytic hierarchy process using Chang’s extent analysis technique is used as the main statistical method of this study. Statistical populations are masters and experts of project-orientation Company. 13 experts participated in this research. Main tools in this research are documents and questionnaire. Findings: According to response which are presented by decision-maker group, we concluded that final arrangement in the importance of knowledge management criteria is that data are on the first priority with the high weight difference and wisdom, personnel, knowledge, and information are on the next priority. In comparison of 6 regarding data criterion, it is obvious that analyzing customers’ opinions is on the first priority. In comparison of 6 elements regarding information criterion in which informational coordination and integration within organization is on the first priority. In the comparison of 6 elements regarding knowledge criterion, in which amount of knowledge application development in the organization is on the first priority. In comparison of 6 elements regarding wisdom criterion, Innovation competencies in personnel is on the first priority. In comparison of 6 indexes regarding personnel criterion, the

Keywords

• human resources
• knowledge management
• fuzzy hierarchical analysis