Quality Management Evolution from the Past to Present: Challenges for Tomorrow
Hamid Syaiful Rizal,
Isa Saifuddin,
Chew Boon Cheong,
Altun Abdullah
Affiliations
Hamid Syaiful Rizal
Faculty of Business Administration, Gebze Technical University, 41400Gebze, Turkey
Isa Saifuddin
Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, Durian Tunggal, 76100Melaka, Malaysia, [email protected]
Chew Boon Cheong
Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, Durian Tunggal, 76100Melaka, Malaysia, [email protected]
Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific Management, stressed the importance of quality inspection. This paper describes how quality management field has developed and evolved to date, particularly by tracking its focus over time.
