O PROGRAMA NACIONAL DE ASSISTÊNCIA ESTUDANTIL – PNAES NA UNIVERSIDADE FEDERAL DE VIÇOSA (UFV): UMA AVALIAÇÃO NA PERCEPÇÃO DOS BENEFICIÁRIOS

Abstract

This study aims to assess the National Program of Student Assistance (PNAES) at Universidade Federal de Viçosa (UFV) from the beneficiaries’ point of view. For this, we conducted a descriptive and quantitative research, specifically a survey. The data were collected through questionnaires administered to a sample of 312 beneficiaries of the Program. To analyse data, we used descriptive statistics. In general, regarding the areas of PNAES, the findings show that research participants are satisfied with their current conditions. The areas of digital inclusion, housing and transport were assessed as the best ones and the areas of health, nursery and accessibility were assessed as the worst ones. We have also assessed the degree to which these areas influence the achievement of the objectives of the Program. The areas of housing, feeding and digital inclusion are the ones that have higher influence on the dimension "academic performance". The areas of housing, pedagogical support and feeding are the ones that have higher influence on the dimension "decision to continue the course". The areas of housing, pedagogical support and digital inclusion are the ones that have higher influence on the dimension "finish the course within the established time limit". The areas of nursery, sport and culture are the ones that have lower influence on the three dimensions above-mentioned. Thus, in order to achieve the objectives of PNAES, the mapped areas need to be constantly monitored and assessed so that UFV can tailor the assistance actions to meet the needs and expectations of its beneficiaries.

Keywords

• higher education
• national program of student assistance
• assessment of public policies