A concept analysis of psychological safety: Further understanding for application to health care
Ayano Ito,
Kana Sato,
Yoshie Yumoto,
Miki Sasaki,
Yasuko Ogata
Affiliations
Ayano Ito
Department of Gerontological Nursing and Healthcare Systems Management Graduate School of Health Care Sciences Tokyo Medical and Dental University (TMDU) Tokyo Japan
Kana Sato
Department of Gerontological Nursing and Healthcare Systems Management Graduate School of Health Care Sciences Tokyo Medical and Dental University (TMDU) Tokyo Japan
Yoshie Yumoto
Department of Gerontological Nursing and Healthcare Systems Management Graduate School of Health Care Sciences Tokyo Medical and Dental University (TMDU) Tokyo Japan
Miki Sasaki
Department of Gerontological Nursing and Healthcare Systems Management Graduate School of Health Care Sciences Tokyo Medical and Dental University (TMDU) Tokyo Japan
Yasuko Ogata
Department of Gerontological Nursing and Healthcare Systems Management Graduate School of Health Care Sciences Tokyo Medical and Dental University (TMDU) Tokyo Japan
Abstract Aim To clarify the concept of psychological safety in a healthcare context and to provide the first theoretical framework for improving interpersonal relationships in the workplace to better patient care. Design A Rodgers’ concept analysis. Methods The concept analysis was conducted using a systematic search strategy on PubMed, CINAHL, PsycINFO and Ichushi‐Web. Results An analysis of 88 articles studying psychological safety in health care identified five attributes: perceptions of the consequences of taking interpersonal risks, strong interpersonal relationships, group‐level phenomenon, safe work environment for taking interpersonal risks and non‐punitive culture. The antecedents included structure/system factors, interpersonal factors and individual factors. The four consequences included performance outcomes, organizational culture outcomes, and psychological and behavioural outcomes.