Communication for performance in aerospace

Abstract

The paper outlines rules for employees in the aerospace field about general procedures, accounting, budgets, employees involvement in the companies goals as a team or as a group. The quality of all communications activities is presented in correlation with performance. For us, performance means economic and social references, stability and credibility of the business and, not least, a good communication within the existing groups or teams. We take in account long-term, medium and short performance for a new and modern field such as the aerospace industry. The paper highlights the group communication aspects, the process needed to optimize communication within a group, the team characteristics and mission, the team involvement versus group involvement, organization of the work team and defining/definition of roles in a team according to individual skills and some technics; to apply the Belbin test for determining the role of individuals within the team, for identifying the types of communication in order to get the information transmitted to the different types of individuals such as “analytical type”, “director type”, “friendly type”, “expressive type”, the needs and interest of these individuals, assessing how the information was received and the impact of the feedback.

Keywords

• Communication
• Performance
• Organization
• Aerospace activities
• Companies