In this paper, we investigate the fractal-fractional Malkus Waterwheel model in detail. We discuss the existence and uniqueness of a solution of the fractal-fractional model using the fixed point technique. We apply a very effective method to obtain the solutions of the model. We prove with numerical simulations the accuracy of the proposed method. We put in evidence the effects of the fractional order and the fractal dimension for a symmetric Malkus Waterwheel model.