Using The KANO Model and Importance-Performance Analysis (IPA) to Explore Student Needs in Synchronous Distance Learning Combined with The Gamification Element

Abstract

Since the COVID-19 pandemic, synchronous distance learning has become a common teaching method. However, there are problems in synchronous distance learning, such as distractions and cheating. Many studies have shown that gamification has been used as one way to improve student’s learning motivation. Thus, we explored the functional requirements of synchronous distance learning software and different distance learning acceptance with gamification elements by students using KANO and an importance-performance analysis. The results of the study showed that most students thought it important to integrate games into synchronous distance learning, and gamification brought more fun to learning while achieving the purpose of learning.

Keywords

• synchronous distance learning
• gamification elements
• technology acceptance mode
• KANO model
• importance-performance analysis