Heliyon (Jun 2022)
Interrelationships of organisation and E-business strategies with E-business readiness, intensity and impact in Nigerian Universities
Abstract
Electronic business, which involves deploying information technologies to drive business processes, promises substantial gains for institutions like universities. However, the gains can be realized only when universities invest strategically in appropriate e-business resources and processes that sync with their institutional goals and strategies. Nigerian universities have over many years been implementing several networked information resources used to support their usual, research, teaching, administration as well as public outreach activities. However, they need to know how well such investments are helping to achieve their goals. The study adopted the Technology, Organisation and Environment framework (TOE) as its research model, while descriptive survey design was implemented to collect data. Eighteen universities were selected using stratified random sampling, this comprised one private, state and federal from each of the six geo-political zones in Nigeria, data were collected from 160 management and 90 Information Technology staff using a structured and validated questionnaire which was subjected to Pearson correlation analyses and Partial Least Squares Structural Equation Modelling (PLS-SEM). The correlation analyses revealed moderate positive relationship between organisational strategy (OS) and e-business strategy (ES), strong positive relationship between e-business strategy and e-business readiness (ER), moderate positive relationship between e-business readiness and e-business intensity (EI), weak positive linear relationship between e-business intensity and e-business impact (EM), and weak positive relationship between e-business impact and organisational strategy (OS). The estimated inner model of the PLS-SEM showed statistically significant path correlations between OS and ES (0.48), ES and ER (0.86), ER and EI (0.60), and EI and EM (0.43), while the hypothesised path relationship between EM and OS was negative and insignificant. The study concluded that the university management needs to better synchronize their organisational objectives and strategies with their e-business (technology) strategies to improve their e-business readiness and use the resources more intensively for greater impact on their institutional objectives.
