Online Orientation – a Blended Learning Approach to Student Transition

Abstract

at the University of AucklandA report on first year transition at the University of Auckland recommended a number of changes. This launched an entirely new approach, and in 2015 the face-to-face Orientation Program was overhauled and a new Online Orientation course went live for undergraduates. The launch was the culmination of nearly three years of work to improve the transition experience and was part of a broader change process across the institution to better meet the needs of students new to tertiary study. Online Orientation exceeded expectations in being on time, on budget, with 88% of all new students accessing the course – higher than our already ambitious target of 80%, receiving very positive feedback from students and staff. Nevertheless, there were several key learnings along the way. This paper explores those learnings by examining how: * Best practice and innovation drove the project forward * Students expect institutions to use technology to engage them in the learning process, and that blended learning environments are now the norm * Online learning has now become the dominant method for adult learners. It also improves access for students with disabilities and assists ESL students who have the additional cognitive load of interpreting what is being said before being able to comprehend and develop understanding.