The requirement elicitation process of designing a collaborative environment – The [email protected] case

Abstract

The software development industry is one that is under a constant pressure to deliver products that are innovative, fast to market and better suited to the costumers’ needs and expectations. In this context, the traditional approaches to product development can become obsolete, as the market and the end-users are dynamic and rather unpredictable and the latter’s active participation can sometimes make the difference between success and failure. The Agile approach, on the other hand considers extensive collaboration with all stakeholders paramount in all the stages of the software development process and for this, a variety of requirements elicitations techniques are used in order to obtain extensive input that leads to designing and developing enhanced products and applications. This paper presents the requirement elicitation process and techniques used in the development process of an open collaboration and innovation platform – [email protected] which is an experimental model dedicated to create a community where all relevant stakeholders from three specific creative industries, namely design, fashion design and crafts, can meet, interact, gain access and share information, knowledge and resources.