Guide for the implementation of a comprehensive management system in the company Óptima de Urabá S. A. E.S.P

Abstract

This article presents the results of a research whose objective was to develop a guide for the implementation of a comprehensive management system in the company Óptima de Urabá S. A. E.S.P., based on the standards ISO 9001:2015, ISO 14001:2015 and OSHAS18001:2007, as response to the strengthening of strategic policies in management issues that ensure an effective and sustainable development within the organization, through the application of two quantitative tools that provide the current diagnosis of the organization and the basic elements for the construction of the mentioned guide. The results of the research reflect the need to introduce the management of environmental and occupational safety issues in the organization, to address a comprehensive scheme in the current management system. An overview of the basic elements of integration is presented, which must be aligned with the proposal of the comprehensive management system guide and adjusted to the existing quality management system in the organization under study, thus contributing with new initiatives of integration in organizations associated to the public services sector.

Keywords

• gestión
• revisión de cuentas
• innovación e invención
• procesos e incentivos
• modelos de planificación
• política de planificación
• planificación
• coordinación y reforma
• sistema integrado de gestión