How Close to Reality is the „as-is” Business Process Simulation Model?

Abstract

Background and Purpose: Business process simulation (BPS) model is based on real-life data form sources like databases, observations and interviews. It acts as “as-is” business scenario can used for reengineering. The main challenge is to gather relevant data and to develop simulation model. Research aims to elaborate BPS model and to systematically assess how close to reality it is.

Keywords

• business process
• business process simulations
• data acquisition
• workflow systems