تحقیقات نظام سلامت (Oct 2021)
Study of Job Satisfaction and its Relationship with Demographic Variables in Health Workers in Chaharmahal and Bakhtiari Province, Iran, in 2020
Abstract
Background: Every organization is created with human resources and without it, no organization will be able to survive. Due to the important role of human resources in health care systems and their satisfaction in ensuring the quality of care, the present study was conducted to determine the level of job satisfaction and its relationship with demographic variables in health workers working in Chaharmahal and Bakhtiari Province, Iran. Methods: This descriptive-analytical cross-sectional study was conducted on 164 health workers in Farsan and Koohrang counties of Chaharmahal and Bakhtiari Province, in 2020. In this study, a standardized questionnaire was used to collect data. The scores of job satisfaction domains were described with mean, standard deviation (SD), and 95% confidence interval (CI) and were analyzed using independent t-test and one-way analysis of variance (ANOVA) via SPSS software. Findings: The mean scores obtained from the job satisfaction evaluation included 1.97 ± 0.88 for the payment system, 3.28 ± 0.92 for the type of job, 2.69 ± 0.98 for the advancement opportunities, 1.97 ± 0.69 for the health reform plan, 3.10 ± 1.13 for the organizational climate, 3.03 ± 0.85 for the leadership style, 3.09 ± 1.09 for the physical condition, and 2.26 ± 0.29 for the correct implementation of job packages. Statistically, a significant relationship was observed between the payment system and the level of education of health workers (P < 0.001), the advancement opportunities and gender (P = 0.020), health workers’ job satisfaction regarding the health reform plan and the amount of service records (P = 0.002), the organizational climate and the place of service of health workers (P = 0.025), the leadership style and the level of education (P = 0.004), and the implementation of service packages of health workers and the residence of health workers (P = 0.004). Conclusion: The highest and lowest levels of satisfaction of health workers were related to the type of job and payment system, respectively. In general, the job satisfaction of health workers working in Farsan and Koohrang cities was moderate and the need for comprehensive planning to improve the job quality and quantity of health care workers is essential.
