Bringing quality management to perspective in higher education institutions’ research output: A focus on selected private universities in Nigeria

Abstract

Bringing quality management research into perspective is a critical need in Higher Education Institutions (HEIs) of most developing nations, including Nigeria. The existing literature has not sufficiently explained the relationship between total quality management implementation and the research performance in the educational industry, especially from a developing economy perspective. Therefore, this study investigated total quality management (TQM) and the research output of HEIs in Nigeria. The study adopted a descriptive design to draw insights from research-based faculty members of three reputable Universities in Nigeria and adopting the PLS-SEM analysis this study established the relationship between components of TQM tools, values, and methodologies on the research output of HEIs. Our study found that dimensions of TQM, specifically TQM tools and values were found to relate positively with HEI's research output. Our study suggests that implementing total quality management, especially through its various tools, values, and methodologies will be beneficial to improving HEIs' research outputs.

Keywords

• Total quality management
• Research output
• Higher education institutions
• Quality management
• Education industry