Medien & Kommunikationswissenschaft (Aug 2020)
Doxxing, Privacy and Gendered Harassment. The Shock and Normalization of Veillance Cultures
Abstract
We conducted 15 in-depth interviews with women and men in Germany, Switzerland, Finland, Canada, and the United States who were victims of doxxing. The goal was to understand their experiences, their responses, and the consequences they faced. We understand doxxing as a complex, gendered communicative process of harassment. Doxxers use digital media technologies to expose personal information without consent given by those to whom the personal information belongs. We apply a feminist approach to surveillance studies to doxxing, focusing on the constructions of daily, habitual, and ubiquitous assemblages of veillances that disproportionately impact vulnerable individuals. We found that gendered aspects shaped the flow and suspected intent of doxxing and subsequent harassment. Victims experienced uncertainty, loss of control, and fear, while law enforcement and social media providers only helped in a few cases to pursue doxxers or remove unwanted personal information. We ultimately extend the definition of doxxing by considering the ubiquitous nature of information shared online in gendered veillance cultures. Our findings lead us to advocate for protecting the contextual integrity of entering personal information into expected, intentional, or desired spaces.