Management and quality of outpatient and inpatient care to patients with diseases of the nasal cavity and paranasal sinuses (results of a survey)

Abstract

Analysis of the survey data found that, according to the subjective assessment of the quality and effectiveness of specialized ENT care to patients with diseases of the nasal cavity and paranasal sinuses, the majority of respondents are fully satisfied with the assistance provided. It was revealed that they give the highest rating to the qualification of medical staff and the lowest to the organization of medical care.

Keywords

• удовлетворенность пациентов
• заболевания полости носа и околоносовых пазух
• качество медицинской помощи
• социологический опрос
• patient satisfaction
• disease of the nasal cavity and paranasal sinuses
• quality of care
• survey