De la triangulation des données à partir du secteur de l’aide à domicile en Belgique francophone : travail émotionnel et épreuve de professionnalité

Abstract

Since the end of the 1950s, data triangulation has consisted of multiplying sources and analyses to increase the validity of the data and the reliability of the measurement instruments. Using the example of home care, this article shows how the implementation of a strong triangulation program makes it possible to identify the emotional work that takes place in homes and to understand professional relations at the heart of the intimate.

Keywords

• vulnerability
• Emotional labor
• triangulation
• home care sector
• ordeal of professionality