Information (Apr 2024)

Enhancing Child Safety in Online Gaming: The Development and Application of Protectbot, an AI-Powered Chatbot Framework

  • Anum Faraz,
  • Fardin Ahsan,
  • Jinane Mounsef,
  • Ioannis Karamitsos,
  • Andreas Kanavos

DOI
https://doi.org/10.3390/info15040233
Journal volume & issue
Vol. 15, no. 4
p. 233

Abstract

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This study introduces Protectbot, an innovative chatbot framework designed to improve safety in children’s online gaming environments. At its core, Protectbot incorporates DialoGPT, a conversational Artificial Intelligence (AI) model rooted in Generative Pre-trained Transformer 2 (GPT-2) technology, engineered to simulate human-like interactions within gaming chat rooms. The framework is distinguished by a robust text classification strategy, rigorously trained on the Publicly Available Natural 2012 (PAN12) dataset, aimed at identifying and mitigating potential sexual predatory behaviors through chat conversation analysis. By utilizing fastText for word embeddings to vectorize sentences, we have refined a support vector machine (SVM) classifier, achieving remarkable performance metrics, with recall, accuracy, and F-scores approaching 0.99. These metrics not only demonstrate the classifier’s effectiveness, but also signify a significant advancement beyond existing methodologies in this field. The efficacy of our framework is additionally validated on a custom dataset, composed of 71 predatory chat logs from the Perverted Justice website, further establishing the reliability and robustness of our classifier. Protectbot represents a crucial innovation in enhancing child safety within online gaming communities, providing a proactive, AI-enhanced solution to detect and address predatory threats promptly. Our findings highlight the immense potential of AI-driven interventions to create safer digital spaces for young users.

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