A CONTINGENCY APPROACH TO UNDERSTANDING FUNCTIONAL FLEXIBILITY FOR SUSTAINABLE ORGANISATIONAL EFFECTIVENESS: A STUDY OF MEDIUM-SCALE ENTERPRISES

Abstract

Pressure is increasing on medium-scale enterprises that operate in already volatile environments characterized by uncertainty, high business costs, intense competition, and instability. The perceived need for increasing flexibility in businesses necessitated this study which examined the extent to which functional flexibility affects organization effectiveness in medium scale enterprises in the north-central zone of Nigeria. To achieve this objective, the variables were operationalized and model specified. The study adopted descriptive survey research design. Data were gathered from primary source and the study hypothesis was tested using the Multiple Regression Technique. Functional flexibility was found to have significant effect on organizational effectiveness from the result of the regression analysis. Based on these findings, the study recommended that the leadership of business enterprises should adopt formal and coordinated approaches to modifications of work behavior.

Keywords

• functional flexibility
• skill flexibility
• relational flexibility
• behavioural flexibility
• organisational effectiveness