THE IMPACT OF THE GLOBAL COVID-19 PANDEMIC ON THE SELECTED PRACTICES OF HUMAN RESOURCES MANAGEMENT IN THE RELATIONSHIP TO THE PERFORMANCE OF TOURISM COMPANIES

Abstract

This article focuses on human resources management in relationship to organizational performance in global Covid-19 pandemic times, particularly in the tourism companies operating in the Slovak Republic. From the theoretical part, the paper focuses on the evaluation of the situation in hospitality caused by Covid-19 in tourism companies in the current business environment and look at the more detailed human resources management, as many scholars point to some irregularities. The paper also presents the research results that was carried out on 274 respondents of managers who work in hospitality and the other sectors in this field. For research purposes, we suggested and tested the research hypothesis to analyze the statistically significant relationship between the impact of Covid-19 on the selected human resource management practices and the performance development of tourism companies in the Slovak Republic. There were the following practices: recruitment and selection of employees, education (training) and development, evaluation and management of employees´ performance, rewarding and employee participation. The hypothesis was verified by correlation analysis with the use of inductive statistic. The hypothesis was verified at the end. The article points at the fact, that the procedures and practices of human resources are affected by Covid-19, as the other sector of human resources management. Also, the impact of Covid-19 affects the changes in the performance development of tourism companies operating in the Slovakia.

Keywords

• tourism
• organizational performance
• global covid-19 pandemic
• practices and procedures of human resources management in tourism services